Natural disasters like hurricanes and floods do not just damage or destroy buildings and utilities. They could also result in the loss of some extremely important documents, such as mortgage information, estate planning documents, green cards and birth certificates.
As you recover from the losses you have suffered in the recent hurricanes in the U.S. Virgin Islands, you may realize some of your important documents have been lost or damaged. Below is some information that can help you replace them:
Bank checks, ATM/debit cards or safe deposit boxes
Connect with the Federal Deposit Insurance Corporation, which can cover your losses.
Phone: 877-275-3342
Website: www.fdic.gov
Credit cards
Here is the contact information for each of the major credit card institutions:
- American Express: 800-992-3404
https://online.americanexpress.com/myca/mobl/us/static.do?page=un_lostorstolen - Discover: 800-347-2683 www.discover.com/credit-cards/help-center/
For bank issued credit cards, which include Master Card and Visa, please contact your local bank.
- Master Card: 800-622-7747 www.mastercard.com/cgi-bin/emergserv.cgi
- Visa: 800-847-2911 www.usa.visa.com
Credit reports
You will need to reach out to Equifax, Experian or TransUnion. There is a single phone number and website to make these efforts easier.
Phone: 877-322-8228
Website: www.annualcreditreport.com
Medicare cards
Phone: 800-772-1213
Website: www.socialsecurity.gov/medicarecard/
Passport
Phone: 202-955-0430 or 1-877-487-2778
Website: //travel.state.gov/content/passports/english/passports/lost-stolen.html
Social Security Card
Phone: 800-772-1213
Website: www.ssa.gov
Medicare cards
Phone: 800-772-1213
Website: www.socialsecurity.gov/medicarecard/
Tax Returns
Contact the Virgin Islands Bureau of Internal Revenue
6115 Estate Smith Bay, Suite 225
St. Thomas, U.S. Virgin Islands 00802
Phone: 340-715-1040
Website: www.bir.vi.gov
4008 Estate Diamond, Plot 7B
St. Croix, U.S. Virgin Islands 00820
Phone: 340-773-1040
Real estate and property records
Contact the Office of Recorder of Deeds
No. 5049 Kongens Gade
St. Thomas, U.S. Virgin Islands 00802
Phone: 340-774-9906
Website: www.ltg.gov.vi/recorder-of-deeds.html
1105 King Street
Christiansted, U.S. Virgin Islands 00820
Phone: 340-773-6449
Birth, death
Contact the VI Department of Health (Vital Statistics)
Knud Hansen Complex, Hospital Ground
St. Thomas, U.S. Virgin Islands 00802
Phone: 340-774-9000, ext. 4621
Website: http://vitalrec.com/vi.html
Charles Harwood Memorial Complex
Christiansted, St. Croix, U.S. Virgin Islands 00820
Phone: 340-773-1311
Marriage Certificates
Contact the Superior Court of the Virgin Islands
Alexander A. Farrelly Justice Center
5400 Veteran’s Drive
St. Thomas, U.S. Virgin Islands 00802
Phone: 340-774-6680
Website: www.visuperiorcourt.org
R.H. Amphlett Leader Justice Center
RR1 9000
Kingshill, St. Croix, U.S. Virgin Islands 00850
Phone: 340-778-9750
Estate planning documents
Talk to your estate planning attorney, who should have copies of your estate planning documents on record. Wills can also be stored for “safe keeping” at the Superior Court of the Virgin Islands.
Medical bills and history
Your medical provider should have a thorough record of the treatment you have received and the bills you have paid, so check with them first.
For more information on the various locations to contact if you have lost or damaged documents that need to be replaced, contact the team at BoltNagi. We would be happy to assist.
Attorney Steven K. Hardy is Chair of the Corporate, Tax and Estate Planning Practice Group at BoltNagi, an established and widely respected corporate tax planning law firm serving clients throughout the U.S. Virgin Islands.